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Shipping and Return


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We take orders from USA, Canada, New Zealand and Australia use USPS standard first class mail. You can expect the product within 7 to 10 business days after we receive your order. If you are not in USA, Canada, New Zealand or Australia, please contact us for shipping fee before placing an order.

Standard first class mail shippping fee (starting from December 16, 2018):
Shipping to USA: 

Cart Amount         Shipping fee
$0.01-$25                $5.95
$25.01-$100             FREE
$100.01-$150           FREE
$150.01-$200           FREE
$200.01-$250           FREE

* Ship to New Zealand, Australia or Canada:

Cart Amount         Shipping fee
$0.01-$50                $7.95
$50.01-$100            $8.95
$100.01-$150          $12.95
$150.01-$200          $13.95
$200.01-$250          $14.95

Please note, if you are not in USA, please choose Paypal as payment method at checkout. Our site only accept Paypal transaction if you are outside of USA. If you don't have a Paypal account, you can choose you don't have a Paypal account after you submit the payment method. Then you can pay by credit card on the Paypal page.

* Our site has $250 per transaction limit. For order over $250, please email us to pingstibet@aol.com or call us to place orders plus get 10% off!

If you need 1 day or 2 day shipping please call 910-772-1540 for pricing (Monday through Saturday 10:00 am to 5:30 pm.)

If you are not happy with the products you receive, simply mail it back to us within 30 days and we'll give you store credits or exchange products.

 Please click "Contact Us" above or call us in our business hour if you have any questions. We'll be more than happy to assist you!